Legal Information

Booking & cancelation

Wonders of Yunnan Travel offering exclusive private tour packages across Yunnan and Southwest China, to ensure a seamless and enriching travel experience. Whether you’re traveling solo, with family or with friends, our multilingual licensed tour guides, along with professional drivers and private vehicles, providing a comfortable journey of your service.

You may enjoy complete guidance throughout your entire trip and arrangement of assistance based on your specific needs. Choice of carefully crafted tours, or a fully tailored tour to your preferences and budget. With our expertise, your adventure in China will be nothing but extraordinary!

More information in our Terms and Conditions.

Booking process

1. Select

Get inspired by our precise tours on our website and choose your favorite routine. If you do have a specific travel preference, simply share your ideas with us! Making your ideas highlights of your desired trip, contact us through online tailor-made tour form or via email, WeChat, WhatsApp or Line.

We’ll get right back to you!

2. Select

Send us your inquiry through via website or email, WeChat, WhatsApp or Line.

3. Optimize

Our professional travel consultants are here to help you optimize your tour, ensuring all requirements match your expectations. Our customer service is free of charge, and our expertise lies in your travel plans for your unforgettable experience.

4. Book

Once you receive your travel itinerary, just don’t forget to proceed the tour, you may confirm your booking by paying only 30% deposit of the trip. We will start all the arrangements.

For more information on payment methods and procedures, please refer to our Payment Guide.

5. Travel

The day of your adventure has arrived! You’re all set to embark your journey.

At Wonders of Yunnan Travel, we wish you a fantastic and safe trip! Please be noted, the remaining 70% of the trip will need to be transferred.

Enjoy your holidays, feel free to reach out to us anytime!

Cancelation – What now?

Sincerely wish you could think twice before canceling your trip. However, for unexpected and emergency reasons of cancellation, we will refund the payments made to Wonders of Yunnan Travel within 15 days of receiving your written cancellation request via email. Please note that a cancellation fee will be charged as follows:

Cancellation received 30 days prior to tour start: 50% of deposit.
Cancellation received 15 to 30 days prior to tour start: 30% of the total tour price (100% of the deposit).
Cancellation received 8 to 14 days prior to tour start: 50% of the total tour price.
Cancellation received 4 to 7 days prior to tour start: 75% of the total tour price.
Cancellation received 3 or less days prior to tour start: 100% of the total tour price.
No-show travelers will be charged 100% of the total tour price.

In addition to the cancellation fee charged by Wonders of Yunnan Travel, penalties from airlines or train companies may apply if tickets have already been issued. Please note that cancellations made during weekends or outside of our office hours, customers are obligated to additionally inform Wonders of Yunnan Travel by phone to ensure process time.

If the party wishes to substitute a traveler by another one, this will be treated as a cancellation and the previous fees are subject to apply.

Once your trip start, Wonders of Yunnan Travel will not refunds for any reasons.

Cancellation and transfer schedules for cruises, safaris, tailor-made tours and certain special events are often more strict. These exceptions are clearly indicated in the detailed itineraries for each of these trips. Please refer to your Proforma Invoice, where you will find the terms and conditions specific to your trip on the booking. Please contact us if there are further questions or concerns.

Departure is defined as the date on which the program starts as indicated on the program description. Cancellation date will be considered as the date that we receive written notification of your intent to cancel according to the Beijing time.

Please note that we are acting as an agent for services rendered. Even after deposit or full payment has been made, all arrangements are still subject to final confirmation. If due to other circumstances the arrangement cannot be finalized and the reservation has to be canceled, we will inform you at the first possible opportunity and provide you with solutions.

We appreciate your understanding. We are always here to assist you with travel plans.